Privacy Policy for Qeri

Last Updated: November 25, 2025

This Privacy Policy describes how Reeply B.V. ("Company," "we," "us," or "our"), a private limited liability company incorporated under the laws of the Netherlands, collects, uses, and discloses your Personal Data when you use our website https://reeply.is (the "Service") and our product Qeri.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy is compliant with the General Data Protection Regulation (GDPR) and Dutch law.

1. Information We Collect

1.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Payment information (processed securely by our third-party payment processors)

1.2 Usage Data & Cookies
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

2. Use of Data

Reeply B.V. uses the collected data for various purposes:
- To provide and maintain the Service (Qeri)
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
- To process payments and fulfill orders

3. Legal Basis for Processing Personal Data under GDPR

If you are from the European Economic Area (EEA), Reeply B.V.'s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Reeply B.V. may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- To comply with the law

4. Retention of Data

Reeply B.V. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Netherlands and process it there.
Reeply B.V. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Disclosure of Data

Legal Requirements
Reeply B.V. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Reeply B.V.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Reeply B.V. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
You have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.

Please contact us if you wish to exercise any of these rights.

9. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:
- By email: contact@reeply.net
- Company: Reeply B.V. (Netherlands)